We take care of your network so you can take care of your business. As part of our Remote Management Services offering, we employ powerful remote network monitoring tools to provide 24x7 proactive support for your business.
Our preventative maintenance services, active issue troubleshooting, and remote resolution will save your businesses from critical downtime, not to mention the cost avoidance of an IT office visit. At the first sign of trouble within your business infrastructure our staff is immediately notified and begins to respond.
We are notified not only of system failures, but issues well before they occur. For example, we can see CPU or memory utilization out of spec, long running or blocked SQL transactions, disk space running low, unusual event log activity, network saturation, and much more. Our monitoring covers Microsoft Systems, Exchange Server, your data backups, and much more.
Servers and the server operating system are monitored for various parameters such as CPU, memory, disk, event-log information, critical processes, services and response time. Directly out of the box, our system features include monitoring parameters for Windows, Linux, IP devices and SNMP-enabled devices such as routers, switches and firewalls.
Our monitoring system contains pre-compiled parameters to monitor well-known applications such as Exchange, Anti-Virus, SQL, WEB and a host of other applications. The ability to monitor the entire application stack as well as the server facilitates easy planning and problem detection.